SHENZHEN XUANCAI ELECTRONIC Co.,Ltd is a comprehensive LED lighting company, which is integrating LED light source packaging, optical design, and development , headquartered in Shenzhen, China, with more than 10 years experience in packaging high-end LEDS. Our company have the most advanced COB packaging production line, rich COB product line, color temperature range from 1700K-20000K, color rendering index RA70, RA80, RA90, RA95, RA98, etc. Power can range from 3W-500W single COB light source, double color temperature dimming system, etc., can meet the light source requirements of different customers in different occasions, provide customers with personalized design, customization, also provide customers with better visual effects.
company management idea:
1.to create wealth for customers
2.to create the future for the staff
3.for the enterprise to create profits
4.to create value for society
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.
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If this product is helpful to your side, please contact skye: +8613476793642 or Email: Skyle@xcled.com and discuss more.